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Durham Electrics has teamed up with British gas innovation local heroes. We will continue to offer a fair and honest service to all customers within Tyne and Wear. Teaming up with this scheme strengthens our relationship with British Gas and the services we provide.

How it Works

Maximum Convenience. Minimum hassle

  • Get an instant online price estimate

  • Choose a time and date to suit you (can also decide after we find someone)

  • We find a great local tradesman (Hero) and notify you by text message, usually within 15 minutes

  • Have an initial chat with the Hero to discuss your job**

  • Get a free on site Quote

  • Decide whether to go ahead with the repair or think about it for a few days

  • Pay online using a Card or PayPal once the job has been completed

**If the problem is likely to take a long time to diagnose then a quote will be provided for the diagnostic work.

Cancel at any time before work starts, no problem.

Notes to editors
  • Local Heroes is a British Gas innovation

  • Homeowners in need of an easy way to manage plumbing, electrics, drains and heating problems in the home can find a Local Hero by visiting:

  • All Local Heroes have been checked using stringent procedures, and for added peace of mind listed tradesmen are fully insured, with any completed work guaranteed by British Gas for 12 months.

  • The Local Heroes service is currently available in a range of locations including Leeds, York, Durham

  • Images copyright to British Gas local heroes

For more information contact:

Bieneosa Ebite Senior PR Manager British Gas 01784 84 3000

British Gas is Britain’s leading energy supplier, and serves around 11 million homes in Britain – nearly half the country’s homes – as well as providing energy to around half a million British businesses. British Gas provides value for money, dedicated customer service, innovative energy solutions and the highest quality Homes Services expertise in the country. Find out more at

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